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Product	All Products DatArrest SnapBack Exact SnapBack Live!
Version	Any Version 5.20b (Current) 5.20a 5.10c and below

Most read Knowledgebase Articles

• KB0121 - TapeDisk failure when mounting tapes under Windows 2003
• KB0118 - OTM not activating when using Windows 2003
• KB0120 - SnapBack Exact 5 and Dynamic Volumes
• KB0111 - SnapBack Exact Licensing Process
• KB0025 - Netware and xDSL

Documentation

You can read the documentation for our products online.

• SnapBack Exact (PDF - HTML)
• SnapBack Live! (PDF - HTML)

Reference Documentation

• Supported Servers, SCSI and RAID Controllers
• Supported Tape Drives and Autoloaders

Support Downloads

• Tape Drive Definitions for SnapBack Live/Exact - 2006-04-27.1
  These Definitions provide the latest support for Tape Drives in SnapBack.

Getting Technical Support

You can contact SnapBack Technical Support via the following methods.

• Contact us or have us contact you with CallBack
• Phone - +44 (0)1253 780044 (Support hours are 9am to 5pm GMT Monday-Friday)

Other helpful tools

Try our Tape Speed Calculator